Shipping policy
1. Shipping Coverage
We currently deliver across Pakistan through authorized courier and logistics partners.
We reserve the right to decline delivery to certain remote or restricted areas at our discretion.
2. Order Processing
-
Orders are processed after successful confirmation and payment verification (where applicable).
-
Cash on Delivery (COD) orders may require telephonic or SMS confirmation before dispatch.
-
Orders may be held or cancelled if confirmation is not completed.
Processing timelines may vary depending on order volume, product availability, verification requirements, or operational considerations.
3. Dispatch & Delivery
-
Orders are dispatched through third-party courier partners.
-
Delivery timelines are estimates provided by courier services and are not guaranteed by RiiffsPerfumes.pk.
-
Delivery schedules may vary depending on location, operational capacity, weather conditions, public holidays, strikes, or other unforeseen circumstances.
We do not commit to specific delivery dates or timeframes.
4. Delay Disclaimer
RiiffsPerfumes.pk and Global Perfumes Pvt Ltd shall not be held liable for:
-
Courier delays
-
Weather disruptions
-
Political or civil disturbances
-
Government restrictions
-
Customs or regulatory inspections
-
Force majeure events
-
Incorrect or incomplete address details provided by the customer
Once an order has been handed over to the courier partner, delivery becomes subject to the courier’s operational processes.
5. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout.
We reserve the right to modify shipping fees without prior notice.
6. Cash on Delivery (COD) Policy
For COD orders:
-
Customers must ensure availability at the delivery address.
-
Repeated refusal of confirmed COD orders may result in future order restrictions or blacklisting.
-
We reserve the right to require advance payment for future orders in case of misuse.
7. Delivery Attempts
Courier companies typically make multiple delivery attempts. If delivery fails due to:
-
Customer unavailability
-
Incorrect address
-
Refusal to accept order
The order may be returned to us, and additional charges may apply for re-dispatch.
8. Damaged or Tampered Parcels
Customers are advised to:
-
Inspect the parcel before accepting delivery.
-
Report visible damage immediately to the courier.
If a parcel appears tampered with, customers should refuse acceptance and notify us within 24 hours with supporting evidence (photos/videos).
9. Address Accuracy
Customers are responsible for providing accurate shipping information.
RiiffsPerfumes.pk is not responsible for delays or losses arising from incorrect or incomplete address details submitted at checkout.
10. Risk & Ownership
Risk of loss and ownership of products pass to the customer upon successful delivery at the provided address.
11. Policy Updates
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Updates will be effective upon posting on this page.